At jl3, we understand that your trust is our most valuable asset. This Privacy Policy clearly and transparently explains how we collect, store, protect, and use your personal data each time you use our platform. We take your privacy seriously.
Six core pillars that underpin the protection of your personal data on the jl3 platform.
All data transmitted between your device and jl3 servers is protected with 256-bit SSL encryption — the same level of security used by leading banking institutions in Malaysia. No one can intercept your data in transit.
Jl3 has never and will never sell, rent, or trade your personal data to any third party for marketing purposes. Your information remains yours — we only use it to improve our services to you.
Our KYC (Know Your Customer) process is designed to protect you from identity fraud. All uploaded documents are stored in an encrypted system and accessed only by authorised personnel for verification purposes.
You have the right to access, correct, transfer, or delete your personal data at any time. jl3 provides a straightforward process for managing your own information without going through complicated procedures.
The jl3 security system operates around the clock to detect and prevent any unauthorised access attempts. All account activity is actively monitored, and any suspicious activity triggers an immediate alert.
Jl3 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data privacy standards. Our data management practices are regularly audited to ensure ongoing compliance with the latest legal requirements.
Jl3 ("we", "Platform", or "jl3") is fully committed to protecting the privacy of every user who uses our services. We understand that in this digital age, your personal data is sensitive and must be handled with the utmost responsibility.
This Privacy Policy is designed to ensure that you — as a jl3 user — clearly understand what information we collect, why we need it, how we store and protect it, and what rights you have over that data.
We operate in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international industry standards. All jl3 staff who handle user data are bound by strict confidentiality agreements and may only access data required to perform their duties.
Jl3 collects various types of data depending on how you interact with our platform. The following outlines what we collect and why:
| Data Type | Example Information | Reason for Collection |
|---|---|---|
| Identity Data | Full name, identification card number, date of birth | KYC verification, fraud prevention |
| Contact Data | Phone number, email address, residential address | Account communications, transaction notifications |
| Financial Data | Bank account number, bank name, transaction records | Deposit and withdrawal processing |
| Technical Data | IP address, device type, web browser, operating system | Account security, fraud detection |
| Usage Data | Game records, betting history, active session time | Service improvement, responsible gaming |
| Document Data | ID card image, bank statement, selfie | KYC identity verification |
Every piece of data we collect has a clear and legitimate purpose. jl3 uses your personal data for the following purposes:
Jl3 does not sell your personal data. However, there are limited situations where we need to share certain information with trusted third parties:
All third parties that receive your data from jl3 are bound by strict data protection agreements and are not permitted to use that information for any purpose other than what has been specified.
Protecting your data is not merely a legal obligation for jl3 — it is our moral responsibility to every user who trusts our platform. The technical and organisational security measures we implement include:
The jl3 platform uses cookies and similar tracking technologies to enhance your experience. Below are the types of cookies we use:
You can manage or delete cookies through your web browser settings at any time. Please note that disabling essential cookies may affect certain functions of the jl3 platform.
As a registered jl3 user, you hold the following rights over your personal data. We respect and facilitate the exercise of each of these rights:
Request a copy of all personal data we hold about you at any time.
Correct any inaccurate or incomplete information in your records.
Request deletion of your personal data, subject to applicable legal obligations.
Receive your data in a machine-readable format for transfer to another platform.
Object to the processing of your data for direct marketing or analytics purposes.
Restrict how we process your data in certain situations as defined by law.
Jl3 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or to comply with applicable legal requirements. The following are our data retention guidelines:
Once the retention period expires, your data will be securely deleted using irreversible erasure methods.
Jl3 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or service improvements. When we make significant changes, we will:
Your continued use of the jl3 platform after the effective date of any changes will be deemed as your acceptance of the updated Privacy Policy. We encourage you to review this page from time to time.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how jl3 handles your personal data, we encourage you to contact us directly:
You may also refer to FAQ page for quick answers to common questions about privacy and account security. For more information on platform usage terms, please read our Terms and Conditions .
Join over 500,000 jl3 members who play with peace of mind, knowing their data and funds are protected by bank-grade security. Register for free today.